Privacy Policy

Victory Outreach East Las Vegas (“VOELV,” “we,” “us,” or “our”) is a faith-based nonprofit organization committed to serving our community. We respect your privacy and are committed to protecting any personal information you share with us through our website, events, ministries, and outreach activities.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website or participating in our programs, you agree to the practices described in this policy.

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit a prayer or care request, sign up for a ministry, register for an event, or subscribe to our newsletter.
• Event & Ministry Participation: Details you provide when registering for events, joining a connect group, or signing up to serve on a ministry team.
• Donation Information: When you give, our third-party payment processor (Pushpay) handles your transaction securely. We do not store your full credit card or banking details on our website.
• Communication: Messages you send us through forms, email, or social media.
• Website Usage Data: Basic technical information such as browser type, device, pages visited, and referring links, collected to improve your experience.

We use the information we collect to:

• Respond to prayer, care, and ministry inquiries.
• Communicate with you about events, services, and church activities.
• Process event registrations and ministry sign-ups.
• Send newsletters and updates (you may unsubscribe at any time).
• Improve our website, programs, and community outreach.
• Fulfill our obligations as a nonprofit organization and comply with applicable laws.

We do not sell, rent, or trade your personal information. We may share limited information with trusted third-party service providers who help us operate our ministry, such as:

• Payment Processing: Pushpay processes donations securely and according to their own privacy standards.
• Form & Email Services: Platforms that deliver our forms and newsletters.
• Church Management: Church Community Builder (CCB) may be used to manage event registrations and participation.

We may also disclose information when required by law or to protect the rights, safety, or property of our church, our members, or the public.

We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We rely on trusted third-party providers that maintain industry-standard security practices for sensitive operations such as payments and form submissions.

You have the right to:

• Request access to or a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Request that we delete your personal information, subject to legal or operational obligations.
• Opt out of newsletters and marketing communications at any time using the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information provided below.

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

Our ministry serves families and includes programs for children and youth. When a parent or guardian provides information on behalf of a minor for event registration or ministry participation, we treat that information with the same care described in this policy. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child inappropriately, please contact us so we can remove it.

Our website may contain links to external sites, including social media platforms and our payment processor. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: voelv.info@gmail.com
• Phone: 702.776.7388
• Address: 6126 S Sandhill Rd Ste 110, Las Vegas, NV 89120